Privacy policy

Last updates on August 1st, 2025

Discount-fares.com (Discount Fares, “we”, “us”, “our”, “website”) respects your privacy! We adhere to the highest industry standards for the protection of your personal information (PI/ personal data). When you use the website, you agree to the terms in this policy. This policy applies to PI processed while you are visiting our website. By using our website, you acknowledge that we process your PI in accordance with this privacy policy. This policy may be amended from time to time. Please follow this page to access the most actual version of policy. If the privacy policy changes materially we will notify you.

Categories of personal information

We are collecting different categories of data based on your relationships with us, requirements of applicable legislation and our business interests conducting our business. We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. We do not knowingly collect personal data from/ about known child.

Below is the list of categories of PI we might collect:

Identifiers. For example, a name, unique personal identifier (cookie), online identifier Internet Protocol address or other similar identifiers
Contacts. For example, an email address and a telephone number.
General Geo data (country or state or city).
Network Data. For example, your login data, browser type and version, browsing history, search history, time zone setting and location, browser plug-in types and versions, operating system and website, and other technology on the devices you use to access our website).
Communication. For example, call records and email threads
Profile data. For example, inferences about your marketing preferences, behavior and deidentified data.

We might collect, use and share deidentified data such as statistical or demographic data for any purpose. This data could be derived from your PI, but is not considered PI in law, as deidentified data will not directly or indirectly reveal your identity.

We take reasonable measures to ensure the data cannot be associated with you. We maintain and use deidentified data without attempting to re-identify the data. For example, we may aggregate your Network data to calculate the percentage of users accessing a specific website feature.

Purposes for collection/use

assistance in finding the best possible prices for flights
connecting clients with partners, who might satisfy
customer support and replying to your request
complying with laws
legal claim protection
repairing technical errors
responding to incidents
Fraud prevention

Our main processing activity starts only upon your request: if you ask to provide the price quote (Service). Rendering Services you will share the itinerary, dates and contact information. Our partners might contact you to make an even better deal. If you disagree we value your privacy! It means you can opt-out from any communication any time by contacting us.

We might also process metadata and electronic identifiers to maintain our systems, prevent/ fix bugs (errors) and protect our network.

Sources of personal information

The majority cases PI is being collected directly from you, when you:

interacting with our website
completing the form
contacting us via phone or email

Categories of information shared with third parties and categories of 3rd parties

Generally, we do not share your data with third parties, except you guided us to do so. The only way we are doing so, when it aligns with the processing purpose set in this policy. Disclosing your PI, we require recipients to follow applicable legislation and data protection measures when they process your PI.

Our website may contain links to third-party websites, products and services. When you use a third-party service or click a link to a third-party website, our policy is not applicable. Please, contact the relevant third party to obtain their privacy rules.

Depending on processing purposes, we might share your data with our associated companies, our services and goods suppliers, as well as other third parties. For more detailed information, please kindly refer to the list below:

Affiliates and associated companies: for organizing internal workflow, enhance our efficiency, provide and improve our services, website’s content and make our advertising more convenient and better matching your expectations. We may share your data in case of change of control/owners of website.
Service providers: payment service providers, IT support and travel vendors.
Business partners: for fraud prevention, creating a survey, for online behavioral advertising purposes, or to offer you services or products that we believe you may be interested in.
Public data: if you authorize us to publish your review of your trip and in other specific cases.
Regulators, law enforcement: we may disclose PI if required by applicable legislation, for example to law enforcement or other authorities

How to exercise consumer rights, appeal rights, contacts

We honour your rights available under applicable legislation. In case we are only a service provider and transfer PI to our partners, we will not be the one responding to your requests; in this case we will do our best to connect you with our partners. Your rights shall neither adversely affect the rights and freedoms of others, nor affect our trade secrets.

Our main communication channel for submitting requests is an email address used initially to receive our services (Verified email).

You can submit your requests and other questions about your privacy by contacting us HERE. Generally, we answer within 45 days. This period may be extended by 45 days where necessary, considering the complexity and number of requests.

In case requests are manifestly unfounded or excessive (more than 2 requests annually), we might refuse to act on the request explaining reasons or you might be charged a fee. In case we have reasonable doubts concerning your identity (also authorized agent), we may request yout to clarify and verify some details. provision of additional information necessary to confirm the identity.

If you disagree with our response, you are entitled to appeal by submitting the email to us within 30 days after our response. The appeal must contain “Appeal of request” wording. We will reply within 45 days. Otherwise, you are entitled to lodge a complaint with data protection authorities in accordance with applicable legislation.

Cookies

Cookies and other similar technologies are small text files stored on your device for one session or longer (if necessary). These can be removed by following Internet browser help file directions. If you reject cookies, you may still use the website, but might experience some inconvenience and some functions won’t be available.

Third-Party cookies

We may use advertising partners to serve ads. The partners may collect and use information, including third party cookies, about your visits to our website and other websites in order to provide advertisements about goods and services that may be of interest to you. Third party cookies can be removed, for example, by following instructions at https://cookies.insites.com/disable-cookies/